Privacy Policy

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 At Hair Loss Buddy, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage the personal data we collect from our website visitors and clients in compliance with the General Data Protection Regulation (GDPR).

**1. Information We Collect:**

We may collect the following types of personal information when you visit our website or use our services:

- Contact Information: such as your name, email address, phone number, and mailing address.
- Demographic Information: such as age, gender, and location.
- Medical Information: such as details about your hair loss condition, medical history, and treatment preferences.
- Payment Information: such as credit card details for processing payments.
- Communication Preferences: such as your preferences for receiving marketing communications from us.

**2. Lawful Basis for Processing:**

We will only collect and process your personal data when we have a lawful basis to do so, such as:

- The necessity of processing for the performance of a contract with you or to take steps at your request before entering into a contract.
- Compliance with legal obligations to which we are subject.
- Your explicit consent to the processing of your personal data for specified purposes.

**3. How We Use Your Information:**

We may use the personal information we collect for the following purposes:

- Providing Services: to provide you with hair loss consultation services and treatments.
- Personalization: to personalize your experience and tailor our services to your needs.
- Communication: to communicate with you about your inquiries, appointments, and updates regarding our services.
- Marketing: to send you promotional offers, newsletters, and other marketing communications with your consent.
- Research and Analysis: to analyze trends, conduct research, and improve our services.

**4. Data Sharing and Disclosure:**

We may share your personal information with third parties in the following circumstances:

- Service Providers: we may share your information with third-party service providers who assist us in providing our services, such as payment processors, IT service providers, and marketing agencies.
- Legal Compliance: we may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

**5. Data Security:**

We take appropriate measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. We implement technical and organizational measures to ensure a level of security appropriate to the risk.

**6. Your Rights:**

You have the following rights regarding your personal data under GDPR:

- Right to Access: You have the right to request access to your personal data and information about how we process it.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request erasure of your personal data under certain circumstances.
- Right to Restriction of Processing: You have the right to request restriction of processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to processing of your personal data under certain circumstances, including processing for direct marketing purposes.

**7. Contact Us:**

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact our Data Protection Officer at:

Hair Loss Buddy
18 BT23 6JG 

N Ireland
+44 07552610711
Contact@hairlossbuddy.info

By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.